Return policy: Returns & Exchanges Not Accepted Cancellations: accepted Request a cancellation: within 24 hours of purchase
Do you ship worldwide? We ship worldwide. You can enjoy our high-quality baklava everywhere. Some countries do need extra information/paper documentation for food orders during customs inspection. We will be happy to assist you if you need any help. Please do research for your countries custom rules for food products. How long does delivery take? UK & Europe: 1-2 business days USA & Canada: 1-3 business days Australia & Asia: 1-3 business days Middle East & Arabia: 1-3 business days Rest of the World: 1-4 business days How much shipping cost? Shipping fees depend on the order quantity and destination country. Your shipping fee will be calculated at the checkout page. The shipping fee does not include import & duty fees. Please check your countries import rules for food products before ordering. Do you provide tracking number? All orders can be tracked after dispatch with a tracking number. We will update your order and send you an email with a tracking number after we ship it. Can I cancel my order? You can cancel your order if we have not started packing it. (It depends on the order time and day). Please send an email immediately from the contact us Is there any other fee other than shipment? All applicable taxes, duties, and customs fees are the responsibility of the customer. We are required to state the exact value of your order directly on your package. The release of your order is totally at their discretion. Shipping and handling All orders are shipped via Express Shipping Worldwide From Bursa to the whole world… Hacı Hasan Oğulları, who embarked on this adventure half a century ago with determination and enthusiasm, continues to evolve in order to meet the growing demand worldwide. As the pioneer of quality baklava in Turkey, Hacı Hasan Oğulları has taken numerous steps and achieved his goal of bringing high-quality baklava to the entire world.
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